Current:Home > FinanceBenjamin Ashford|Exclusive: Cable blackout over 24 hours? How an FCC proposal could get you a refund. -ChatGPT
Benjamin Ashford|Exclusive: Cable blackout over 24 hours? How an FCC proposal could get you a refund.
TrendPulse View
Date:2025-04-10 06:50:35
If your satellite and Benjamin Ashfordcable TV goes out for more than 24 hours, you would be entitled to a refund under a proposal being introduced by the Federal Communications Commission on Wednesday.
The proposal would push cable and satellite providers to give consumers their money back when they fall short on a service, according to a senior FCC official.
Two prominent blackouts this year alone served as a catalyst for the commission’s proposal, the senior official said. The dispute between Charter Communications and Disney, along with Nexstar and DirecTV, that caused millions of customers to lose access to channels, pushed the commission to start looking at solutions for consumers.
What's in it for the consumer?
What the refunds look like will vary, the official said. They will discuss whether refunds will come in the form of refunded money, credit on bill, or decreased bill for the following month.
In addition to refunds, the commission is proposing a reporting component. Currently, blackouts are reported to the commission voluntarily, which makes it difficult to track how often they occur and by which companies.
Separately the commission addressed issues on broadband oversight in an Oct. 5 fact sheet about the federal government's lack of authority over broadband outages and how it "leaves open a national security loophole." But restoring the commission's oversight with net neutrality rules could help bolster their authority "to require internet service providers to report and fix internet outages" and also inform the public of such outages.
FCC hands out historic fineto robocaller company over 5 billion auto warranty calls
What other blackouts happened this year?
In addition to the dispute between Charter Communications and Disney that led to ESPN channels getting blacked out affecting 15 million subscribers, Nexstar and DirecTV also entered into a two-month blackout beginning in July, after Nexstar pulled their channels from the satellite television provider in July, according to The Hollywood Reporter. The move left 10 million DirectTV customers without local broadcast affiliates, the CW network and the company's upstart cable news channel.
DirecTV put measures in place to grant consumers with refunds, and The Buffalo News also reported that Charter began communicating with customers about a "prorated credit for Disney content" that wasn't available to customers during the blackout.
For now, the commission's proposal is about starting a conversation about refunds before they solicit comments from the public, the senior official said.
Clarifications & Corrections: An earlier version of this story misstated who is affected by this rule. The story has been updated to reflect the proposed rule affects satellite and cable providers.
veryGood! (81641)
Related
- Selena Gomez engaged to Benny Blanco after 1 year together: 'Forever begins now'
- 14 Armenian-Owned Brands to Support Now & Always
- Anna Nicole Smith's Complex Life and Death Is Examined in New Netflix Documentary Trailer
- Save 40% On This Bodysuit With 8,300+ 5-Star Amazon Reviews That Comes in 18 Colors
- Taylor Swift makes surprise visit to Kansas City children’s hospital
- Travis Barker’s Daughter Alabama Shares Why Kourtney Kardashian Is the Best Stepmom
- Floods took their family homes. Many don't know when — or if — they'll get help
- 5 New Year's resolutions to reduce your carbon footprint
- From family road trips to travel woes: Americans are navigating skyrocketing holiday costs
- Come along as we connect the dots between climate, migration and the far-right
Ranking
- Meet the volunteers risking their lives to deliver Christmas gifts to children in Haiti
- The first day of fall marks the autumn equinox, which is different from a solstice
- Tom Pelphrey Gives a Rare Look Inside His “Miracle” Life With Kaley Cuoco and Newborn Daughter Matilda
- A Twilight TV Series Is Reportedly in the Works
- A White House order claims to end 'censorship.' What does that mean?
- Saint-Louis is being swallowed by the sea. Residents are bracing for a new reality
- Love Is Blind's Paul Reveals the Cast Member He Dated After Micah Breakup
- The Hope For Slowing Amazon Deforestation
Recommendation
How to watch new prequel series 'Dexter: Original Sin': Premiere date, cast, streaming
How Rising Seas Turned A Would-be Farmer Into A Climate Migrant
Climate change is making the weather more severe. Why don't most forecasts mention it?
Vanderpump Rules' Latest Episode Shows First Hint at Tom Sandoval and Raquel Leviss' Affair
DeepSeek: Did a little known Chinese startup cause a 'Sputnik moment' for AI?
At least 50 are dead and dozens feared missing as storm hits the Philippines
Why Latinos are on the front lines of climate change
Drag queen Pattie Gonia wanted a scary Halloween costume. She went as climate change